The Future Runs On Electricity
Are You In?
Headquater
Dongguan, GuangDong, China. Postal 523000
Sales team directly：
Michael@thomas-ebike.com
Jason@thomas-ebike.com
Technical Support：
Matteo@thomas-ebike.com
Open hour
09:00-18:00
Special points: 20:00-22:00
Call us
+086-0769-88770342
+086-188-1950-7430
Anytime available except 22:00 to 09:00
Useful info
Welcome to visit our company and ask for invitation letters！
Privacy-Policy
Privacy policy-Last updated: February 10, 2026
Thomas E-Bike (“we,” “us,” or “our”) operates the website http://www.thomas-ebike.com. This Privacy Policy explains how we handle your personal information when you submit an inquiry through our contact form.
We may collect your name, email address, company name, phone number (if provided), and message details. This information is collected solely to respond to your requests for product information, wholesale pricing, samples, or potential business cooperation.
We do not sell, rent, or share your personal data with third parties, except as required by law or with trusted service providers who assist us in operating our website (e.g., email or CRM tools) under strict confidentiality obligations.
Your data is retained only as long as necessary to fulfill your request or comply with legal requirements. You have the right to request access to, correction of, or deletion of your personal information at any time by contacting us at mail to: info@thomas-ebike.com.
Our website uses Google Analytics to analyze traffic patterns. This service uses cookies but does not collect personally identifiable information without your consent. You can manage or disable cookies through your browser settings.
We do not knowingly collect personal information from individuals under the age of 16.
We may update this Privacy Policy periodically. The “Last updated” date above will reflect any changes.